Service Management

Some MRP systems provide a specific module for service departments and support.

Do you really need one?
Or can the support be provided by existing modules?

If you supply equipment that requires any of the following:

  • Specialist installation
  • Service and/or warranty support
  • Spares support and stockholding
    • Engineer specified
    • E-commerce catalogue spares

Then you may need to consider one of the specific Service modules within your management system. It can help provide control of:

  • Machine records
  • Service history
  • Warranty claims
  • Spares support

All these can be dealt with through such a module if specified correctly.


Did you know that you may be eligible for funding if you elect to install a management system to address those issues detailed here?

Talk to us for more details.